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Time Warner Cable Ranked as Worst Company for Customer Satisfaction

Comcast also at the bottom

It has been a tumultuous year for internet service providers as the Federal Communications Commission continues to debate on net neutrality laws. But other issues that included customer service gaffes and the potential merge between Time Warner Cable and Comcast have not painted ISPs in a good light. As a result, Time Warner Cable was ranked the worst company in customer satisfaction by the American Consumer Satisfaction Index.

The results, reported by …read more

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