Microsoft ‘Sorry’ for Surface Book, Pro 4 Issues

Nearly two months have passed since Microsoft released the Surface Book and Surface Pro 4, and while these devices have received mostly positive reviews from the critics, many customers are flooding Microsoft’s forums with hardware and software complaints. The problems are apparently serious and numerous, prompting Microsoft to issue a public apology for the state of the two Surfaces.

“For those of you who’ve had a less-than-perfect experience, we’re sorry for any frustration this has caused,” …read more

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